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Managed Server Support

Server Services

If you already have a server, we help you keep the business side of it running properly: account operations, email administration, storage planning, deliverability and user guidance.

  • One monthly service covering day-to-day account and email operations.
  • Useful for businesses that need admin help without hiring internal server staff.
  • Focused on practical execution, user support and continuity.
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At a glance

KSh 10,000 Monthly service fee
1 plan All core email operations included
Business-first Support model
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Core Focus

Service Blocks & Key Capabilities

Email Administration

Create, reset, suspend and maintain business email accounts.

Deliverability Support

Troubleshoot sending and receiving issues before they disrupt operations.

User Assistance

Help staff configure Outlook and work through practical mailbox issues.

Detailed Overview

What You Should Know

Account & Email Operations

We handle the repetitive but critical work that keeps business mail usable for teams and clients.

  • General server account management.
  • Email account creation and recreation.
  • Password reset support for users and teams.
  • Email suspension and unsuspension workflows.

Storage, Delivery & Troubleshooting

We support operational email performance so teams are not left guessing when messages stop arriving or storage runs tight.

  • Mailbox storage increase planning and monitoring.
  • Deliverability troubleshooting and practical guidance.
  • Support for blocklists, mailbox behavior and sending issues.

User Support & Security Guidance

We also support the user-facing side of email operations so your staff can keep moving.

  • Outlook configuration guidance.
  • Advice on email security hygiene and response steps.
  • Support when users need direction during incidents.
Useful Links

Related Pages & Next Actions

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Questions & Answers

Frequently Asked Questions

Is this only for servers you host?

No. The offer is framed for businesses that already have a server but need operational support around it.

Does this include full infrastructure engineering?

The monthly package is focused on account, email and operational support. Larger infrastructure work can be scoped separately.

Next Step

Need a dependable admin layer for your server?

Order the managed service if you want one monthly operational plan for account management, email admin and deliverability support.

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